OUR PHILOSOPHY AND VALUES
OUR PHILOSOPHY AND VALUES
Quality over quantity.
The Design Chess Company is a family business located in Finland, Europe. We opened our doors in 2017 after several years of building connections to the best chess manufacturers across the world.
We are a retailer specializing in high-quality and luxury wooden chess pieces and boards. Our principles are:
- Uncompromising quality
- Personal service
- Safe buying
- Customer satisfaction
”The details are not the details. They make the design.” – Charles Eames
The details form when ancestral tradition meets candid and uncompromising design and exceptional handcrafting skills. The details are made by somebody – not by anonymous factories and their automated machinery. The details have their way, their time and their place of manufacture.
For us at Design Chess, the detailed beauty of every smallest thing is the reason we exist. The details are everything to us; in designing, in the different phases of manufacturing, in the colours and in the finishing of the surfaces. We want to be making a more beautiful world. We love what we sell.
A luxury chess set is more than a mere product. It is the crown jewel of furniture, an heirloom through the generations. It is an experience to observe one, to hold one. Yet it never forgets its original function as a game. A designer product is successful only when it works perfectly for its original purpose.
We are proud of the fact that every one of our chess pieces is made by hand from start to finish. The Knight that you buy from us has been in the hands of an artisan in Amritsar for at least one working day, and to be able to make four identical ones is nothing short of a supernatural skill.
While his Indian colleague is finishing the chess pieces, a Florentine artisan in Italy – specialised in chess boards – has chosen the best-matching wood textures for the squares and is now inlaying them by hand. All this is done through intuition, based upon decades of experience and savoir-faire to which no robot can even come close to replicating.
We bow to traditions while looking to the future – tradition need not be the opposite of contemporary. Design is about bringing together exceptional handcrafting skill and timeless elegance.
Using the same dedication and love with which we at Design Chess have chosen our products and partners, we have also chosen how we serve you. You can count on us working to fulfill your wishes and answer your questions. While the apex of our service is the tailor-made chess pieces, with their personal design service, rest assured that our replies to the smallest of questions get the same friendly and helpful level of attention from us.
We want to be sure of your satisfaction in the long run. That is reflected in our product warranty which is superior when compared to our competitors.
Luxury is just a word. We give the meaning to it.
We at Design Chess believe in quality over quantity. Sustainability, respecting the environment, ethical ways of working, valuing handmade craft and unique pieces over mass-produced products are the basis to what we do. We leave the mass-production to others.
The manufacturers of our products in India, Italy and Spain share our values and the requirements of the quality. They each have a small turnover rate of workers and the transmission of tradition and skill from generation to generation. Highest possible quality follows taking good care of the workers – they and their well-being are the priority of us and all our partner manufacturers.
Design Chess collaborates with few but carefully selected partners. This way it is easier to take care of the close and direct bind between us and them. The selection process of the partners has meant months of travelling on different continents as well as hours and hours of discussions with them. For us, it is important to know our manufacturers and workers thoroughly and personally.
The finest materials and the best craftsmanship using ethical working practices come at a price. We have chosen to select our partners and their products solely by their quality – not by their price. That is why the price tag of our products is not a bargain price tag.
- We have and always will make sure that the working conditions of the workers are good according to law, and that they receive fair pay for their work. We have been on-site to oversee this.
- We have and always will make sure that no child or forced labour is ever used.
- We don’t sell products made from woods or other materials classified as endangered.
- We don’t sell products that include parts made from animals, e.g. camel bone.
- In our office, we avoid printing on paper as much as possible.